Privacy Policy

Last updated: January 2026

Recalibrate ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at disconnectfix.info and use our informational gaming hub services.

1. Information We Collect

We collect information in several ways to provide and improve our services for mid-level managers and team leads diagnosing workplace disconnection:

Information You Provide Directly

• Contact Forms: When you submit inquiries, feedback, or requests for information, we collect your name, email address, organization, and message content.
• Account Registration: If you create an account to access diagnostic tools or content, we collect username, email, and any profile information you choose to provide.
• Workplace Wellness Assessments: When you use our diagnostic tools to evaluate team productivity and disconnection symptoms, we collect responses and anonymized workplace metrics you input.
• Communication Preferences: We collect preferences regarding newsletters, updates, and notifications you consent to receive.

Information Collected Automatically

• Analytics Data: We may use analytics tools to collect information about your browsing behavior, including pages visited, time spent, device type, operating system, browser type, and IP address. This helps us understand how visitors interact with our content and optimize the platform.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze site usage. These may include session cookies (temporary) and persistent cookies (longer-term).
• Device Information: We automatically collect information about the device you use to access Recalibrate, including hardware model, operating system, unique device identifiers, and mobile network information.
• Usage Patterns: We track which games you access, how long you engage with content, and which diagnostic resources you use to improve our recommendations.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our informational gaming hub and diagnostic tools.
• Personalizing your experience and delivering content relevant to your role as a manager or team lead.
• Responding to your inquiries, feedback, and support requests.
• Sending you updates, newsletters, and information about workplace wellness strategies (only with your consent).
• Analyzing usage patterns to understand how our platform helps address team disconnection and productivity challenges.
• Improving the scientific accuracy and effectiveness of our microbreak recommendations.
• Complying with legal obligations and protecting against fraud or misuse.
• Conducting research on the effectiveness of gaming-based cognitive recovery in workplace settings.

3. Cookies and Tracking Technologies

Recalibrate uses cookies and similar technologies to enhance functionality and gather analytics. These include:

• Essential Cookies: Required for core functionality, such as maintaining your session and securing your account.
• Analytics Cookies: Help us understand how you use the platform, which diagnostic features are most valuable, and how to optimize content for managers and team leads.
• Preference Cookies: Remember your settings, language choices, and content preferences.

You can control cookie settings through your browser. However, disabling certain cookies may limit your ability to use some features of Recalibrate. We do not use cookies for advertising or behavioral tracking beyond our own platform analytics.

4. Data Sharing and Third Parties

We do not sell your personal data. However, we may share information with:

• Service Providers: We engage third-party vendors to assist with hosting, analytics, email delivery, and customer support. These processors are contractually obligated to use your data only to provide services to us and to maintain confidentiality.
• Legal Compliance: We may disclose information if required by law, court order, or government request, or to protect our rights, privacy, safety, or property.
• Business Transfers: If Recalibrate is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your data becomes subject to a different privacy policy.

We do not share your personal data with third parties for their marketing purposes without your explicit consent.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Contact form submissions and inquiry data are retained for up to two years to respond to follow-up questions and improve our services.
• Account information is retained while your account is active and for one year after account deletion, unless legal obligations require longer retention.
• Analytics and usage data are retained in aggregated form for up to three years to identify trends and improve platform effectiveness.
• Workplace wellness assessment responses are retained for up to one year unless you request deletion sooner.

You may request deletion of your personal data at any time by contacting us, subject to legal and contractual obligations.

6. Your Privacy Rights

As a visitor or user in Sweden, you have rights under the General Data Protection Regulation (GDPR) and Swedish data protection law:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we limit how we use your data.
• Right to Data Portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to certain types of processing, including analytics and profiling.
• Right to Withdraw Consent: If we process your data based on consent, you may withdraw that consent at any time.

To exercise any of these rights, contact us at hello@disconnectfix.info. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Recalibrate is designed for mid-level managers and team leads and is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Recalibrate is operated from Sweden. Your personal data may be transferred to, stored in, and processed in Sweden and other countries where we or our service providers operate. By using Recalibrate, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure such transfers comply with GDPR and applicable Swedish law.

10. Third-Party Links

Recalibrate may contain links to third-party websites and resources. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information. This Privacy Policy applies only to information collected through disconnectfix.info.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Recalibrate
Gothenburg, Västra Götaland, Sweden
Email: hello@disconnectfix.info

You also have the right to lodge a complaint with the Swedish Data Protection Authority (Datainspektionen) if you believe we have violated your privacy rights.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of Recalibrate after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.